1. Where exactly are you located?
Stevedoring Services Ltd. is located at the corner of Parliament and Front Street in the pink building with the cedar door.
2. What documents do I need before I can pick up my cargo?
The documents that are required are: Delivery Order and Customs Release.

All pickups must be cleared by Bermuda Customs and with the Bermuda Customs stamp on your paperwork. ** The only exception being if the goods are pre-cleared by Bermuda Customs.
3. What is a dock pass and where can I get one?
To gain access to the Hamilton docks you must obtain a dock pass. No person(s) will be allowed onto the Hamilton dock without a valid dock pass. Dock security is controlled and administered by the Corporation of Hamilton. Dock Passes can be obtained from the Corporation of Hamilton - Docks Administration Office at Shed No. 6 Front Street, Hamilton (441-295-7724).
4. What is demurrage? Who do I contact if I have questions about demurrage?

Demurrage is a fee charged for inventory left on Hamilton Dock after its free allotted time. FCL is allowed five free days after discharge of vessel; and LCL is allowed five free days after the last container is stripped.

If you have any other questions regarding demurrage please contact Corporation of Hamilton - Docks Administration Office Shed No. 6 Front Street, Hamilton - (441) 295-7724. You can also use our demurrage calculator by pressing the button below.

Frequently Asked Questions